Dear Valued Customers,

As of 28 February 2026, international mail and parcel services to parts of the Middle East and selected European and international destinations are currently impacted due to airspace restrictions and flight disruptions.

Widespread flight cancellations and limitations across international routes have affected the transportation of mail and parcels. As our shipments transit through Dubai and Qatar hubs, these disruptions may directly impact delivery times.

Please review the two categories below carefully before placing your order.

🛑 Suspended Countries (Service Temporarily Halted)

We are currently unable to ship to the following destinations until further notice. Orders to these countries cannot be processed at this time:

• 🇭🇷 Croatia (HR)
• 🇮🇷 Iran (IR)
• 🇮🇶 Iraq (IQ)

🕒 Delayed Countries (Service Operating with Delays)

Shipments to the following 68 countries are still being dispatched, but customers should expect extended delivery times due to the disruptions described above:

🇦🇪 UAE
🇦🇫 Afghanistan
🇦🇱 Albania
🇩🇿 Algeria
🇦🇷 Argentina
🇦🇲 Armenia
🇦🇹 Austria
🇦🇿 Azerbaijan
🇧🇭 Bahrain
🇧🇪 Belgium
🇧🇾 Belarus
🇧🇴 Bolivia
🇧🇦 Bosnia
🇧🇷 Brazil
🇧🇬 Bulgaria
🇨🇻 Cape Verde
🇨🇴 Colombia
🇨🇷 Costa Rica
🇨🇾 Cyprus
🇨🇿 Czech Republic
🇩🇰 Denmark
🇪🇨 Ecuador
🇪🇬 Egypt
🇪🇪 Estonia
🇬🇪 Georgia
🇩🇪 Germany
🇬🇷 Greece
🇬🇹 Guatemala
🇭🇺 Hungary
🇮🇸 Iceland
🇮🇪 Ireland
🇮🇹 Italy
🇯🇴 Jordan
🇰🇿 Kazakhstan
🇰🇼 Kuwait
🇰🇬 Kyrgyzstan
🇱🇻 Latvia
🇱🇧 Lebanon
🇱🇹 Lithuania
🇲🇬 Madagascar
🇲🇹 Malta
🇲🇽 Mexico
🇲🇩 Moldova
🇲🇪 Montenegro
🇲🇦 Morocco
🇳🇱 Netherlands
🇳🇮 Nicaragua
🇳🇴 Norway
🇵🇦 Panama
🇵🇾 Paraguay
🇵🇪 Peru
🇵🇱 Poland
🇵🇹 Portugal
🇶🇦 Qatar
🇷🇴 Romania
🇷🇸 Serbia
🇸🇰 Slovakia
🇸🇮 Slovenia
🇪🇸 Spain
🇸🇪 Sweden
🇨🇭 Switzerland
🇹🇯 Tajikistan
🇹🇳 Tunisia
🇹🇷 Turkey
🇺🇦 Ukraine
🇺🇾 Uruguay
🇺🇿 Uzbekistan
🇻🇪 Venezuela

We kindly advise customers placing orders from affected regions to proceed with this information in mind.

We are closely monitoring the situation with our airline and postal partners, and services will return to normal once operations stabilise.

Thank you for your understanding and patience.